Terms and Conditions

TERMS AND CONDITIONS OF ENTRY

ALL ENTRY

    • In addition to agreeing to the terms and conditions in the Beyond Bouldering waiver, by purchasing an entry pass or membership with Beyond Bouldering, climbers also agree to these terms and conditions.
    • Beyond Bouldering may cancel an entry pass or membership in the event a climber has breached these terms and conditions, or the terms and conditions in the Beyond Bouldering waiver.
    • Beyond Bouldering may update its fees and these terms and conditions from time to time.
    • Children under the age of 16 are considered students.
    • Climbers must wear their shirts at all times.
    • The minimum age for children climbing at Beyond Bouldering is 8.
    • The minimum height of patrons allowed to climb is 120cm.
    • Beyond Bouldering may be closed for up to 15 days per year. All climbers (including pass holders and members) will not be able to climb in the gym on those days.

ENTRY PASS (day passes and 10-pass cards)

    • In addition to agreeing to the terms and conditions in the Beyond
      Bouldering waiver, by purchasing an entry pass or membership with Beyond
      Bouldering, climbers also agree to these terms and conditions.
    • Beyond
      Bouldering may cancel an entry pass or membership in the event a
      climber has breached these terms and conditions, or the terms and
      conditions in the Beyond Bouldering waiver.
    • An entry pass is valid for a set number of visits to Beyond Bouldering.
    • An entry pass does not include gear hire (excluding starter packs).
    • An entry pass is not transferable or refundable.
    • A day pass must be used on the date of purchase and is only valid at the location of purchase.
    • A 10-pass card expires after 12 months.
    • A 10-pass card cannot be suspended and is not transferable.
    • Entry passes are not automatically renewed.

3 WEEK STARTER PACK MEMBERSHIP

    • 20% off of shoe purchase if membership is renwed whilst still on an active Start Pack.
    • Starter pack expires after 21 days from date of purchase.
    • Starter pack discounts cannot be used in conjunction with other offers.
    • A Starter Pack cannot be suspended and is not transferable.
    • Beyond’s Basic classes are available to ages 13 and up. Children under the age of 16 must be accompanied by a participating adult at all times.
    • 3 Week Starter Pack Membership is only available to anyone who hasn’t held a membership or multipass card with Beyond Bouldering in the past.

MEMBERSHIP

    • In addition to agreeing to the terms and conditions in the Beyond Bouldering waiver, by purchasing an entry pass or membership with Beyond Bouldering, climbers also agree to these terms and conditions.
    • Beyond Bouldering may cancel an entry pass or membership in the event a climber has breached these terms and conditions, or the terms and conditions in the Beyond Bouldering waiver.
    • Memberships are not transferable or refundable.
    • Membership does not include gear hire.
    • Membership will be active from the date of purchase for the duration of the term purchased.
    • Special offer memberships (for example promotional or discounted) cannot be suspended or cancelled.
    • Memberships are not automatically renewed.
    • Suspension requests must be made in advance as suspensions will not be backdated.
    • Please allow up to five working days for suspension or cancellation of a membership to be processed.
    • 7 Day Free Membership: Only Valid for first-time guests, and they must be a resident of South Austalia. Days must be used consecutively and only during staffed hours. Users must be at least 18 years old. No other discounts can be used with this offer. Not valid for transfer or resale. 

SUSPENSION REQUIREMENTS

    • Suspension requests must be made in advance as suspensions will not be backdated
    • 12 Month upfront – Maximum 4 week suspension 
    • 6 Month upfront –  Maximum 2 week suspension
    • 3 Month upfront –  Maximum 1 week suspension
    • 1 Month upfront – No suspension available
    • Upfront memberships must be suspended for a minimum of one week at a time.
    • Upfront memberships can be suspended for longer if you have a valid doctor or travel certificate.
    • Please allow up to five working days for suspension or cancellation of a membership to be processed.
    • All cancellations can be requested via email to: directdebit@beyondbouldering.com.au
    • All suspensions can be requested via email to: contact@beyondbouldering.com.au

GROUP BOOKINGS (10 or more people)

    • Group bookings in normal opening hours are not available for children under the age of 14.
    • Group bookings and birthday parties for children between the ages of 8 and 13 are available outside normal opening hours by prior booking.

COACHING

    • Beyond Bouldering does not permit coaching within the gyms without permission.

CHILDREN CLIMBING

While it is awesome that climbing is becoming the sport of choice for many kids, we ask parents and children to be mindful that our facility has been designed for adults.

A fall from height is relatively larger for a smaller frame and therefore has more potential risk.

Children must be 8 years of age and more than 120 centimetres tall in order to climb at Beyond Bouldering.

Children under the age of 14 must be accompanied by an adult and be under their supervision for the duration of their climbing session.

We expect everyone at Beyond Bouldering to follow the rules and to be safe, responsible and considerate of others.

Rules for young climbers

  1. Children must be over 8 years old and more than 120 centimetres to climb at Beyond Bouldering.
  2. All climbers under 18 years of age must have their waiver signed by a parent or legal guardian.
  3. Children under 14 years of age must be supervised by an adult.
  4. Adults must ensure children under their supervision follow Beyond Bouldering’s rules.
  5. Adults must ensure children under their supervision only climb to a height that they and the child are comfortable with.
  6. All climbers must remove themselves from the mats while they are not climbing.
  7. There is no running in the facility.
  8. Our mats are used specifically for people to fall on. Children must not run, flip, cartwheel, etc. on the mats.

If these rules are broken, Beyond Bouldering follows a three strike system. The first strike serves as a reminder of the rules. The second strike has the child take a five minute break from climbing. The third strike removes the child from the climbing area for the rest of the day.

We thank you for your cooperation