FAQ.
frequently asked questions.
I've climbed at other gyms, do I still need to do the safety demo?
Anyone who wishes to climb at Beyond Bouldering must complete our waiver and safety induction before they can climb, regardless of any prior experience.
If it has been over a year since your last visit to Beyond Bouldering, you will be required to update your waiver and safety induction.
Do you have gear hire available?
We have shoe hire available for $7 and Liquid chalk hire available for $5.
All climbers MUST wear climbing shoes when climbing.
Can i climb solo?
Yes! Bouldering can be enjoyed both solo or with friends. The community is also very welcoming, you will be sure to make new climbing buddies!
what should i wear?
We recommend comfortable activewear that allows you to move freely.
If you require shoe hire, remember to bring socks with you.
Do I need to book?
No! You can rock up at anytime during our open hours. A day pass allows for 1 day of unlimited climbing.
Bookings are required for groups of 10 or more! If you would like to book in a group you can do so here.
is there a minimum age?
Yes, children must be a minimum of 8 years old and 120cm tall.
I've never climbed before, is bouldering suitable for beginners?
Of course, we pride ourselves to accommodate every ability, from complete beginners to experienced climbers!
Be sure to watch our safety video and complete our waiver!
Do you offer beginner classes?
We sure do!
For those new to climbing and wanting to learn the basics we offer classes at all our venues. These classes are FREE when you sign up to our 3 week starter pack.
We also offer intermediate classes and private coaching for those who want to take their climbing to the next level.
Can I bring my dog?
Yes, we love dogs!
However, we do have some simple rules to follow. Before leaving a dog unattended in one of our Beyond Bouldering gyms, the owner must agree with our Dog Policy. Hard copies of the Dog Policy are available at reception.
Classes, Coaching and youth programs.
do you have classes for adults?
Certainly!
We currently offer classes for both Beginners and Intermediate climbers!
We also offer private coaching if you would like to take your climbing to the next level!
Do you offer classes for children?
We offer programs that cater to all skill levels for kids aged 8-17!
During the school holidays, we reguarly offer a single day, School Holiday Program, the perfect opportunity for your child to see what we have to offer and get some basic climbing guidance.
Our Beyond Youth Club is an 8 week program which runs every school term. This is an introductory program which covers the essentials of climbing as well as incorporating a range of climbing games to further develop climbing skills and technique. We offer both Junior and Senior sessions at both our Keswick location.
We also offer a Development Squad and Competition Squad for climbers who are ready to take their climbing more seriously, to prepare them for competition climbing.
Click here for more information!
memberships.
CAN I PAUSE/SUSPEND MY MEMBERSHIP?
Certainly!
Yes, you can pause your membership for a minimum of one week and a maximum of four weeks. Platinum members enjoy up to four weeks of complimentary suspension. For all other memberships, there is a weekly fee of $4.95 for the hold period, which is capped at four weeks per year for holiday or personal reasons. If you require longer due to injury, please provide a doctors certificate and staff will be able to assist. To arrange a hold, simply speak to any of our desk staff.
How do I cancel my membership?
Sorry to see you go!
All cancellations must be requested via email: directdebit@beyondbouldering.com.au
We require 2 weeks notice to process the cancellation.
can i climb at all venues?
Yes! All of our memberships offer unlimited climbing across all venues, during our open hours!
Do you offer FIFO, Emergency Service or seniors discounts?
Beyond Bouldering understands the importance of providing personalised assistance to our valued customers. While we don’t have fixed discounts for FIFO, Emergency Service, or seniors, we are committed to working with each individual on a case-by-case basis. Our goal is to accommodate your needs and ensure a rewarding experience. Feel free to get in touch with our team to discuss the possibilities and find the best solution tailored to your situation.
Get in touch via email: contact@beyondbouldering.com.au.
Gym Rules.
- Check-in before you climb – All climbers are required to check-in at the front desk or member’s kiosk before climbing.
- All new climbers to Beyond Bouldering must read and complete a safety questionnaire, waiver and demo climb.
- Down climb whenever possible.
- Respect other climbers – Avoid climbing below or next to someone who is already on the wall.
- While spectating or waiting to climb, avoid standing on the mats where possible or stay within the taped safe zones.
- Only climb to a height you are comfortable with. Participants are responsible for their own safety and actions.
- Children under 12 must be accompanied by a responsible adult. Parents are asked to keep a watchful eye on their children at all times. Please refer to our extended “Rules for Children”.
- No food or drink on the climbing mats.
- Beyond Bouldering has a no drug and/or alcohol policy.
Gym etiquette.
- Keep chalk in enclosed chalk bags to prevent unnecessary spillages around the gym.
- No Beta Spraying – ask before giving advice, problem solving is the fun part!
- Brush holds regularly – If you see another climber brush a climb, allow them to have the first attempt. Alternatively, ask if you can jump on if they are resting.
- Tick marks on the walls or climbing holds should be brushed off to maintain a clean and professional environment.
- Be considerate of other climbers by taking turns when climbing.
- Shoes and shirts are to be worn at all times.
- Pack away and wipe down gym equipment after use.